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Perféro

Shipping Information

Effective: 28 Oct 2025 · Last updated: 28 Oct 2025

Welcome to the shipping information page of Perféro. We are committed to delivering your premium fragrances safely and promptly. This page provides comprehensive details about our shipping options, delivery times, and related information to help you track and plan for your order.

1) Shipping Options

We offer multiple shipping methods to suit your needs and preferences:

  • Standard Shipping: Economical option with estimated delivery within 5-7 business days from order confirmation.
  • Express Shipping: Fast-track delivery option with estimated delivery within 2-3 business days from order confirmation.
  • Priority Shipping: Premium service for urgent deliveries, with estimated delivery within 1-2 business days.

All shipping options are available during checkout. Select the option that best fits your timeline and budget.

2) Delivery Times

Delivery timeframes depend on your location, the shipping method selected, and current logistics conditions:

  • Domestic (India): Standard 5-7 business days, Express 2-3 business days, Priority 1-2 business days.
  • Processing time: Orders are typically processed within 1-2 business days after confirmation.
  • Weekends & holidays: Delivery times exclude weekends and public holidays.
  • Estimated delivery times are provided at checkout and updated via email.

3) International Shipping

We ship to select international destinations. International orders may be subject to:

  • Extended delivery times (typically 10-21 business days depending on destination).
  • Additional customs duties, import taxes, and handling fees charged by the destination country.
  • These additional costs are the responsibility of the recipient and not included in the order total.
  • Please verify import regulations in your country, as some fragrance products may have restrictions.

Contact us for international shipping inquiries: support@perferofragrance.com

4) Order Tracking

Once your order ships, you will receive an email notification with:

  • Your tracking number and carrier information.
  • A direct link to track your shipment in real-time.
  • Estimated delivery date based on current courier updates.
  • Regular delivery status updates as your package moves through the logistics network.

You can also check your order status anytime by contacting our support team with your Order ID.

5) Shipping Address & Accuracy

To ensure successful delivery:

  • Verify that your shipping address is complete and accurate at checkout.
  • Include building/house number, street name, landmark, city, postal code, and contact phone number.
  • For apartment buildings, clearly mention the flat/unit number and building name.
  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
  • If you need to change your address, do so immediately before the order ships.

6) Returns and Refunds

For complete information about our returns and refund policies, including return shipping procedures and refund timelines, please refer to our Returns & Refund Policy page.

7) Shipping to Remote Areas

Delivery to remote or rural areas may incur additional shipping charges and extended delivery times. Your cart will display applicable surcharges during checkout. Some remote locations may not be serviceable; if this applies to you, we will notify you during the ordering process.

8) Insurance & Damage Claims

All packages are carefully packaged to prevent damage. If you receive a damaged item:

  • Report the damage within 48 hours of delivery with photographic evidence.
  • Include your Order ID and detailed description of the damage.
  • Send your report to support@perferofragrance.com.
  • We will arrange a replacement or refund after verifying the damage claim.

9) Undelivered Packages

If a package cannot be delivered:

  • The carrier will attempt redelivery based on local policies.
  • Repeated failed deliveries may result in the package being returned to us.
  • You will be notified of any redelivery attempts or returns via email.
  • Returned packages may be subject to restocking fees or a full refund after deducting shipping costs.

10) Seasonal & Peak Periods

During peak seasons (holidays, festivals, major sales events), delivery times may be extended due to high order volumes. We appreciate your patience during these periods. Order early to ensure timely delivery for special occasions.

11) Customer Support

If you have any questions, concerns, or issues with your shipment, please contact us:

Note: Shipping information is subject to change based on logistics partners, carrier policies, and external factors. We recommend checking this page regularly for updates. Estimated delivery times are based on standard operating conditions and may vary. Last updated 28 October 2025.